Shipping — You'll get a confirmation email when we receive your order, and tracking as soon as it ships. Original shipping fees are non-refundable on returns.
Returns — 21 days from delivery. Items must be unworn, with tags, in original packaging. Email info@threesixtyfivecollective.com to start your return and we'll send a free return label.
Refunds — Issued to your original payment method within 10 business days of approval.
Not returnable — Sale items, gift cards, fine jewelry, custom orders, holiday decor, seasonal apparel and beauty products.
Damaged or wrong item? Contact us right away and we'll make it right.